Privacy Policy

1. INFORMATION WE COLLECT We collect personal information (name, email, phone, business details), payment information, social media credentials (when authorized), and technical data (IP address, browser type, cookies) to provide our marketing services effectively.

2. HOW WE USE YOUR INFORMATION Your information is used to deliver marketing services, process payments, communicate about projects, analyze campaign performance, improve our services, and comply with legal obligations.

3. INFORMATION SHARING We do not sell your data. We share information only with service providers (payment processors, cloud storage), marketing platforms (Meta, Google Ads), and when legally required. All third parties are contractually obligated to protect your data.

4. DATA SECURITY We implement encryption, secure password systems, two-factor authentication, and regular security assessments to protect your information. However, no online transmission is 100% secure.

5. DATA RETENTION We retain client data for the engagement period plus 12 months, financial records for 7 years (tax compliance), and marketing communications until you unsubscribe. Data is securely deleted after retention periods.

6. YOUR RIGHTS You have the right to access, correct, delete, restrict processing, receive a copy of your data (portability), and object to marketing communications. Contact us to exercise these rights—we respond within 30 days.

7. COOKIES Our website uses essential cookies (for operation), analytics cookies (to understand usage), and marketing cookies (for relevant ads). You can manage cookie preferences through your browser settings.

8. COMPLIANCE We comply with GDPR (European Union), CCPA (California), and other data protection regulations. We process data based on contract performance, consent, legitimate interests, and legal obligations.

9. POLICY UPDATES We may update this policy to reflect changes in practices or legal requirements. Material changes will be communicated via email to active clients and posted on our website with an updated effective date.

10. CHILDREN'S PRIVACY Our services are not directed to individuals under 18. We do not knowingly collect children's personal information. If we discover such data, we will delete it promptly.